Shipping & Delivery Policy

At Agaston Trading Solutions Private Limited, we aim to ensure that your shopping experience on https://agastontrading.com
is smooth and reliable. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered to customers.

1. Delivery Coverage

1.1 Currently, AE-MIR COUTURE delivers products across India.

1.2 We offer shipping services to most cities and towns within India through trusted courier partners.

1.3 At present, international shipping is not available.

2. Order Processing

2.1 Once an order is successfully placed and payment is confirmed, our team begins preparing it for shipment.

2.2 Orders are generally processed within 1–2 business days (excluding weekends and public holidays).

2.3 Orders placed after 5:00 PM IST may be processed on the next working day.

2.4 During high demand periods, promotional events, or festive seasons, processing times may vary slightly.

3. Estimated Delivery Timeline

3.1 Delivery timelines depend on the customer’s location and courier service availability.

3.2 Approximate delivery timelines are as follows:

3.3 Metro Cities: 3–5 business days

3.4 Other Cities / Towns: 5–8 business days

3.5 Remote or Difficult-to-Reach Locations: 7–10 business days

3.6 Please note that delivery timelines are estimates and may be affected by factors such as weather conditions, courier delays, or other unforeseen logistical circumstances.

4. Shipping Charges

4.1 Shipping charges, if applicable, will be displayed during the checkout process before completing your purchase.

4.2 From time to time, AE-MIR COUTURE may offer promotional free shipping offers, which will be clearly communicated on the website.

5. Order Tracking

5.1 Once your order has been shipped, you will receive a tracking link via email or SMS from our courier partner.

5.2 Customers may also log in to their account on https://aemircouture.com
to view the current status of their order.

6. Damaged, Tampered, or Missing Items

6.1 If you receive a package that appears damaged, opened, or incomplete, please follow these steps immediately:

6.2 Take clear photographs of the package and the product.

6.3 Notify our support team within 48 hours of receiving the order.

6.4 Send the details along with your Order ID to our support email.

6.5 Our team will review the issue and assist you with a replacement or refund, subject to the conditions outlined in our Returns & Refund Policy.

7. Contact Information

For any questions related to shipping, delivery, or order tracking, please contact our support team:

Company Name: Agaston Trading Solutions Private Limited
Website: https://agastontrading.com/
Phone: +91 9667347217

Registered Address:
2nd Floor, B-215, Tower-B,
Bhutani Cyber Park, Sector 62,
Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201309, India